Business Features

Every subscription is entitled to a dedicated landing page, which can be customised to your preferences.

Refer to “User Guide to Customising your Organisation Landing Page”

You can add more users to collaborate on your organisation account.

Each additional organisation user is be chargeable at USD 10 per user per month. The additional charges will be added in to your next upcoming bill.

Download this “User Guide to Adding Organisation Users

An Organisation Admin has all the rights of an Organisation User, but also has extra permissions to add users to and remove users from the organisation and customise the organisation’s landing page.  

When an Organisation User leaves the organisation, the user will lose their rights to view, edit or sign any of the Organisation’s Documents.

The Organisation Admin will have the rights to view documents that belong to the Organisation User 

Templates are re-usable signature documents, best used for commonly used documents like Registration Forms or Referral Forms or Non-Disclosure Agreements.

Set up the document with signature fields, save it as a template, then send the document out as a link so all recipients can sign their own copy of the document. 

User Guides

Video Guide on Setting Up a Template (1 min 37 sec)

Step-by-Step User Guide on Setting Up a Template

Customer Support

In brief, we are responsible for the operations of the digital signing platform that will allow you to initiate and receive requests for signatures to be performed.

Unfortunately (as much as we would love to) we are unable to assist with:

  • Drafting legal contracts
  • Revealing the whereabouts of a person whom you have entered into a contract with
  • Providing you another user’s personal particulars or details about other contracts/documents under their account

Document Notarisation

You will require SIGN points to be able to notarise a document on the blockchain. It costs 5 SIGN points to notarise on the Algorand Blockchain and 80 SIGN Points to notarise on the Binance Smart Chain.

You are rewarded with SIGN points for 1) using Sign.net to send documents to others for signing 2) verifying your account 3) referring Sign.net to someone whom you know will benefit from secure digital signing; and you will continue earning points when your friend sends documents out to others for signing.

Read more about SIGN Reward Points

If you would like to purchase SIGN points for document notarisation, please contact us at [email protected]

For high value documents, you can save a cryptographic checksum of your document on the blockchain. A cryptographic checksum is a mathematical value (called a checksum) that is assigned to the document. The blockchain serves as a neutral third party that stores the checksum.

If there is ever a need to prove the authenticity of a document that you have on hand, you can match the document checksum that you have on hand against the checksum saved on the blockchain to prove authenticity of the document.

You can choose to save your document encryption on the Algorand Blockchain (costs 5 SIGN points) or the Binance Smart Chain ( costs 80 SIGN points).

1) You will need to use Sign reward points to redeem for document notarisation. You can earn Sign reward points by verifying your account, sending documents for signing, and referring new users. You will continue to earn points when your referrals send documents too.

2) From the Menu, select ‘My Account’, where you can select your preferred Document Notarisation Network.

3a) When setting up a new document, you can choose to ‘Notarise Document’ under Advanced Options while setting up your document on the document dashboard.

3b) If you would like to notarise an existing document, from the Menu, click on ‘Document’, open up your document and click on the button ‘Notarise Document’

Currently, the only information which we store on the blockchain is a unique hash of your document’s checksum. Since the actual document is not stored on the blockchain, we are able to migrate timestamps of these unique hashes to another platform. 

A checksum is a sequence of numbers and letters used to check data for errors. If you know the checksum of an original file, you can use a checksum utility to confirm your copy is identical. 

Document Signing

It takes just 3 steps to set up a document on Sign.net.

  1. Drag and drop a document in Docx, Xlsx or PDF, up to 25MB in size.
  2. Add in Recipients as Viewers or Signers of the documents,
  3. Add Signature and other fields for each party, and submit.

There are advanced options that you can attach to this document, to automate document processes. Go to the FAQ on Advanced Options to find out more.

User Guides

How to Send a Document for Signing in Just 3 Steps (43sec Video)

How to Sign a Document in Just 3 Steps for your Recipients  (55sec Video)

 

There are Advanced Options that you can use on your document to automate certain actions to save time and effort. These are:

  • Signing Order
  • Due Date
  • Custom Message
  • Signing Request Passcode
  • Notarise Document

Signing Order

You can set a order of signing for each designated signer. Sign.net will trigger email notifications for signing according to the signing order; i.e. after the first designated signer has completed signing, then Sign.net will trigger the notification to the second signer for signing. All recipients will receive an email notification when the document has been completed by all parties.

It is possible to set more than 1 party in each order of signing.

Document Due Date

Sign.net provides auto-reminders with the Due Date function on all documents.

If a Due Date is set on the document, Sign.net will automatically send out an email reminder to all viewers, signers (who have not signed) and the owner, once 3 days before the due date and once more 1 day before the due date. 

Custom Message

You can input a personalised message, like greetings, instructions, for your recipients. Your message will be displayed in the email notification to the Recipient for signing.

Signing Request Passcode

You can set a Passcode with 4-8 numeric characters, as an additional verification that the intended recipient is signing the document. Recipients will need to key in this passcode in order to view the document on Sign.net.

You will need to send the Passcode separately to the Recipient, preferably to a different medium of communication (e.g. mobile phone or different email). Sign.net will not be communicating the document passcode to the recipient.

Notarise Document

Refer to FAQ -> Document Notarisation -> ‘How to Notarise a Document on the Blockchain’

You can upload only 1 document for signing. If you have multiple documents, you would have to merge the documents together on a another platform before uploading it onto Sign.net.

You can upload documents on Sign.net in PDF, Word, Powerpoint or Excel.

All documents completed on Sign.net are sealed with a Certificate. You can open a document with Adobe Acrobat and see a banner on the document like this:

Tamper Proof Certificate

If any changes have been made to the document, the Certificate will not show or will be stated as invalid.

First, upload your document to Sign.net either using Drag and Drop or browsing through your computer.

Next, add your recipients to the document by entering their emails, specify whether they are a Viewer or Signer, and then add the respective fields for each recipient like Name, Date, Text, or Signature into the document.

Once you have repeated these steps for all your recipients, all that’s left to do is hit the “Send” button, and your recipient will receive an email notification to sign the document. 

Here is a 1-minute video that you may like to share with your recipients to show them how to sign the document on Sign.net.

A document is a single file such as pdf, word, powerpoint and excel.

You can upload any document in PDF, docx, pptx, xlsx, up to 25mb in size.

Yes, you can access Sign.net on any device with a browser such as tablets and smart devices. You can also sign documents from your mobile device.

Pricing

You can change your plan anytime you want. You will be billed based on how much remaining documents you used in the previous plan and how many days till the next bill for the new plan.

There will be no refunds upon termination of your subscription. Should you decide to cancel your subscription with us, your subscription will be terminated at the end of your billing cycle.

For special cases, please contact us here.

Yes, you can cancel your paid subscription anytime you want. Just write to us at [email protected] and we will help you process the cancellation.

Upon canceling, your subscription will subsequently be terminated at the end of your billing cycle. Do take note that there will be no refunds made when canceling a subscription.

Customers who subscribe to our paid plans will have a billing cycle of their own. The bill will come at the end of your billing cycle. An invoice will be sent to the email which you have registered with our payment system before the end of your billing cycle to serve as a reminder.

For example, if after the trial period, Joe begins the Business subscription on 15 Apr 2021, the next bill will be on 14 May 2021.

Security

All documents which you sign through our service are encrypted using unique keys that are specific to individual users. As every user has their own private key which is used for document protection, this protects individual data.  

We put privacy and trust as our priority. No one else but you and the people you send the documents to can view the contents of the documents. Even our team is unable to view your documents.

Technical Integration

Yes, we have an in-house team who can assist you with integrating our digital signing service with in-house applications. Please reach us at [email protected] so that we can get a clearer understanding of your deployment scenario and suggest the best possible approach. 

Don’t have the answer to your question? Click here to drop us a message!

Digital signatures are transforming the way we work. Join us on this mission to reinvent the age-old concept of document signatures, and embrace new business opportunities!