Business Features

Click on ‘APP.SIGN.NET’ next to the Menu bar at the top right-hand corner of the dashboard.

A pop-up will appear and give you the option to select your personal or organisation account.

Every subscription is entitled to a dedicated landing page, which can be customised to your preferences.

Refer to “User Guide to Customising your Organisation Landing Page”

You can add more users to collaborate on your organisation account.

Each additional organisation user is be chargeable at USD 10 per user per month. The additional charges will be added in to your next upcoming bill.

Download this “User Guide to Adding Organisation Users

An Organisation Admin has all the rights of an Organisation User, but also has extra permissions to add users to and remove users from the organisation and customise the organisation’s landing page.  

When an Organisation User leaves the organisation, the user will lose their rights to view, edit or sign any of the Organisation’s Documents.

The Organisation Admin will have the rights to view documents that belong to the Organisation User 

Templates are re-usable signature documents, best used for commonly used documents like Registration Forms or Referral Forms or Non-Disclosure Agreements.

Set up the document with signature fields, save it as a template, then send the document out as a link so all recipients can sign their own copy of the document. 

User Guides

Video Guide on Setting Up a Template (1 min 37 sec)

Step-by-Step User Guide on Setting Up a Template

Customer Support

In brief, we are responsible for the operations of the digital signing platform that will allow you to initiate and receive requests for signatures to be performed.

Unfortunately (as much as we would love to) we are unable to assist with:

  • Drafting legal contracts
  • Revealing the whereabouts of a person whom you have entered into a contract with
  • Providing you another user’s personal particulars or details about other contracts/documents under their account

Document Notarisation

You will require SIGN points to be able to notarise a document on the blockchain. It costs 5 SIGN points to notarise on the Algorand Blockchain and 80 SIGN Points to notarise on the Binance Smart Chain.

You are rewarded with SIGN points for 1) using Sign.net to send documents to others for signing 2) verifying your account 3) referring Sign.net to someone whom you know will benefit from secure digital signing; and you will continue earning points when your friend sends documents out to others for signing.

Read more about SIGN Reward Points

If you would like to purchase SIGN points for document notarisation, please contact us at [email protected]

For high value documents, you can save a cryptographic checksum of your document on the blockchain. A cryptographic checksum is a mathematical value (called a checksum) that is assigned to the document. The blockchain serves as a neutral third party that stores the checksum.

If there is ever a need to prove the authenticity of a document that you have on hand, you can match the document checksum that you have on hand against the checksum saved on the blockchain to prove authenticity of the document.

You can choose to save your document encryption on the Algorand Blockchain (costs 5 SIGN points) or the Binance Smart Chain ( costs 80 SIGN points).

1) You will need to use Sign reward points to redeem for document notarisation. You can earn Sign reward points by verifying your account, sending documents for signing, and referring new users. You will continue to earn points when your referrals send documents too.

2) From the Menu, select ‘My Account’, where you can select your preferred Document Notarisation Network.

3a) When setting up a new document, you can choose to ‘Notarise Document’ under Advanced Options while setting up your document on the document dashboard.

3b) If you would like to notarise an existing document, from the Menu, click on ‘Document’, open up your document and click on the button ‘Notarise Document’

Currently, the only information which we store on the blockchain is a unique hash of your document’s checksum. Since the actual document is not stored on the blockchain, we are able to migrate timestamps of these unique hashes to another platform. 

A checksum is a sequence of numbers and letters used to check data for errors. If you know the checksum of an original file, you can use a checksum utility to confirm your copy is identical. 

Document Signing

It takes just 3 steps to set up a document on Sign.net.

  1. Drag and drop a document in Docx, Xlsx or PDF, up to 25MB in size.
  2. Add in Recipients as Viewers or Signers of the documents,
  3. Add Signature and other fields for each party, and submit.

There are advanced options that you can attach to this document, to automate document processes. Go to the FAQ on Advanced Options to find out more.

User Guides

How to Send a Document for Signing in Just 3 Steps (43sec Video)

How to Sign a Document in Just 3 Steps for your Recipients  (55sec Video)

There are Advanced Options that you can use on your document to automate certain actions to save time and effort. These are:

  • Signing Order
  • Due Date
  • Custom Message
  • Signing Request Passcode
  • Notarise Document

Signing Order

You can set a order of signing for each designated signer. Sign.net will trigger email notifications for signing according to the signing order; i.e. after the first designated signer has completed signing, then Sign.net will trigger the notification to the second signer for signing. All recipients will receive an email notification when the document has been completed by all parties.

It is possible to set more than 1 party in each order of signing.

Document Due Date

Sign.net provides auto-reminders with the Due Date function on all documents.

If a Due Date is set on the document, Sign.net will automatically send out an email reminder to the Document Owner and Signers who have not signed on 1, 3 & 5 days prior to the due date. Note that document will expire and will not be accessible after due date. Document Owner can extend the due date if required. 

Custom Message

You can input a personalised message, like greetings, instructions, for your recipients. Your message will be displayed in the email notification to the Recipient for signing.

Signing Request Passcode

You can set a Passcode with 4-8 numeric characters, as an additional verification that the intended recipient is signing the document. Recipients will need to key in this passcode in order to view the document on Sign.net.

You will need to send the Passcode separately to the Recipient, preferably to a different medium of communication (e.g. mobile phone or different email). Sign.net will not be communicating the document passcode to the recipient.

Notarise Document

Refer to FAQ -> Document Notarisation -> ‘How to Notarise a Document on the Blockchain’

There are 5 types of fields that can be added to the document: Signature, Stamps, Name, Date Signed and Text.

Signature‘ is a placeholder field where the Recipient can insert their Signature. As the document sender, you can select the Signature you have created and place it on the document. For Recipients, or if you want to sign the document later, you can insert a “Signature” field on the document. Each Signer can only select 1 type of Signature to affix on each set of documents

Stamp‘ is also a placeholder field where Signers can insert a Stamp (or a picture file). It works like the Signature field

Name‘ is an automatically generated field with the Signer’s name. The Recipient’s name will be filled based on the Document Sender’s inputs. The Recipient will not be able to edit the name. If any changes are required, the Document Sender will need to set up a new document.

Date Signed‘ is an automatically generated field with the date of signing.

Text‘ is a field where the Document Sender can input text on behalf of the Recipient. At the point of signing, the Recipient will be required to click and acknowledge the text input. Note that the Recipient will not be able to edit the text. If any changes to the text field is required, the Document Sender will need to resend a new document.

To add a field, select the respective field from the dropdown box, and click on the Document to place it. You can re-size the font in the field by clicking on the ‘+’ and ‘-‘ sign below the box; and click on the outline of the field box to resize it.

After a document has been sent, no changes can be made to the document.

If any of the information on the document is incorrect and needs to be edited, please contact the Document Sender to set up a new document and send it out for signing.

If you do not have an existing signature, you will be prompted to add a new signature upon accessing a document to be signed.

Alternatively, on Step 3 of the document dashboard, you can click on the ‘+’ sign under Document Sender’s signature and create a new signature.

You can choose to 1) draw a signature with your mousepad or 2) type a signature. You can then give a each signature a name for future reference.

Do note that you can only apply 1 signature on each document (for each signer).

To manage signatures under your account, go to ‘Menu’, select ‘My Account’. Under Signatures, you can add or remove existing signatures.

Recipients will receive the notification to sign a document via their email. They do not need to set up a Sign.net account. By clicking on the email notification for signing, they will be brought directly onto the Sign.net platform where they can then create a signature and sign the document.

All recipients will receive a copy of the completed documents via email, regardless of whether they have a Sign.net account.

After uploading a document, you will be brought to Step 2 on the document dashboard. Click on “I am the only signer” to proceed to Step 3.

Under Step 3, you can select your signature field and click again on the document to place the field on the document. Add other fields by selecting them and placing them on the document. When done, click ‘SEND’ found at the bottom of the right panel.

You will then receive the completed document in your email. Alternatively, you can also find the completed document under ‘Documents’, filter by ‘Completed Documents’.

After uploading the document, you will be brought to the document dashboard. Under Step 2, you can add in recipients either by 1) keying in their First Name, Last Name and email address or 2) if you have already uploaded them to your Sign.net address book, you can run a search under ‘Search Address Book’.

All recipients added to the document are by default set as Viewers of the document.

Under Step 3, you can assign fields to each recipient. Recipients with assigned fields will be updated to Signer, and are required to have a signature field on the document.

All recipients of the document (Signers & Viewers) will receive a copy of the completed document via email.

You can upload multiple documents in PDF, Word, Powerpoint or Excel formats, up to a total maximum file size of 25MB.

All documents completed on Sign.net are sealed with a Certificate. You can open a document with Adobe Acrobat and see a banner on the document like this:

Tamper Proof Certificate

If any changes have been made to the document, the Certificate will not show or will be stated as invalid.

Pricing

You can change your plan anytime you want. Your invoice will be updated at the next billing cycle.

To upgrade from the Personal account to Business plan: Select ‘My Account’ from the Menu, click on ‘Add Business’. You can then set your customised organisation domain and input your credit card for billing.

To change from the Business plan to Personal account, write to us at [email protected]

There will be no refunds upon termination of your subscription. Should you decide to cancel your subscription with us, your subscription will be terminated at the end of your billing cycle.

For special cases, please contact us here.

Yes, you can cancel your paid subscription anytime you want. Just write to us at [email protected] and we will help you process the cancellation.

Upon canceling, your subscription will subsequently be terminated at the end of your billing cycle. Do take note that there will be no refunds made when canceling a subscription.

Customers who subscribe to our paid plans will have a billing cycle of their own. The bill will come at the end of your billing cycle. An invoice will be sent to the email which you have registered with our payment system before the end of your billing cycle to serve as a reminder.

For example, if after the trial period, Joe begins the Business subscription on 15 Apr 2021, the next bill will be on 14 May 2021.

Security

All documents which you sign through our service are encrypted using unique keys that are specific to individual users. As every user has their own private key which is used for document protection, this protects individual data.  

We put privacy and trust as our priority. No one else but you and the people you send the documents to can view the contents of the documents. Even our team is unable to view your documents.

Technical Integration

Yes, we have an in-house team who can assist you with integrating our digital signing service with in-house applications. Please reach us at [email protected] so that we can get a clearer understanding of your deployment scenario and suggest the best possible approach. 

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Digital signatures are transforming the way we work. Join us on this mission to reinvent the age-old concept of document signatures, and embrace new business opportunities!