What things are covered in support?

In brief, we are responsible for the operations of the digital signing platform that will allow you to initiate and receive requests for signatures to be performed. Unfortunately (as much as we would love to) we are unable to assist with: Drafting legal contracts Revealing the whereabouts of a person whom you have entered into

What is your refund policy?

There will be no refunds upon termination of your subscription. Should you decide to cancel your subscription with us, your subscription will be terminated at the end of your billing cycle. For special cases, please contact us here.

How am I charged if I upgrade my plan in between the month?

Your bill is calculated by: Pro-rating the previous subscription according to the amount of time left before the end of your billing cycle. Subsequent invoices will be discounted based on the amount pro-rated above.   For example: Case 1: Joe decides to subscribe to our monthly Plus plan on 01 Apr 2020. Subsequently, he decides

Can I cancel my subscription?

Yes, you can cancel your paid subscription anytime you want. Upon canceling, your subscription will subsequently be terminated at the end of your billing cycle. Do take note that there will be no refunds made when canceling a subscription.

When do I get billed?

Customers who subscribe to our paid plans will have a billing cycle of their own. The bill will come at the end of your billing cycle. An invoice will be sent to the email which you have registered with our payment system before the end of your billing cycle to serve as a reminder. For

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